![]() ![]() ![]() The phone number will not display when they are closed. Use the form at the link below to be assigned a phone number during business hours. If still unsuccessful, you can phone TurboTax Support, and they can find your account(s). If still no luck after running that on each email address you have, then run the tool yet again, but this time choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters. You may wish to copy this link so you can paste it into the new browser session. The debt ceiling deal recently signed into law has ended the freeze on student loan payments starting after August 2023, but theres an upside Now you may have. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. If you try using your email address, and you have more than 1 email address, you should run the tool on each one. To get a list of your User IDs and recover account access, you can use the tool at the link below. If that is still unsuccessful, I'll also leave you a method to phone TurboTax Support and they can help you find your account. If you have already tried some of it (or can't do some of it), then skip to the part where it can look you up by SSN and other parameters. That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.Here is how to recover an account using the tool below. To get a copy of your previously filed returns prepared with online TurboTax ĮVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records. Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive. As of now we only have 2023 brackets you can find here: 2023 tax brackets. Many people have multiple TT accounts and forget how to access them. Support can also be reached by messaging them on these pages and have to access your own account and/or print it for yourself using exactly the same account and user ID that you used when you prepared the return. Note: The Call option will not be available when TurboTax Support is closed. Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent. See this TurboTax support FAQ for a contact link and hours of operation. If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours. We use the same encryption and security measures as major banking institutions. Protecting your data and privacy is our 1 priority. Were just making sure youre really you so that your TurboTax info stays safe and secure. Click on the Year and Click on Download/print return (PDF) When you sign in, well ask you to enter a code or provide some personal info to verify your identity. Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. To access your prior year tax returns sign onto the TurboTax website with the userID you used to create the account. TurboTax does not store online any returns completed using the desktop editions. If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. If none of the user ID's received will access your account, then use the option shown in blue on the account recovery website, " Try something else" Run the tool against any email addresses you may have used. Banking services provided by and the Turbo Visa Debit Card is issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A. To help your computer access and navigate TurboTax more easily, JavaScript must be enabled in your browser. See your three numbers that matter most to lenders: credit score, debt-to-income ratio, and income. Other marks are property of their respective owners. Use this TurboTax account recovery website to get a list of all the user ID's for an email address. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Check to see if you have another account Select 2021 and choose Download/print return (PDF) to get a copy or Download. If you dont see any returns when you sign in, you might be using the wrong user ID. Copy and paste the account recovery website link onto a new web browser window and run the tool. Here, youll see the years of taxes youve filed with TurboTax. You have to sign onto your online account using the exact same user ID you used to create the online account.Ĭlose all TurboTax windows on your web browser (including this one). If you followed the procedure to register and still cannot access your prior year online tax returns you may have more than one TurboTax User ID. See this TurboTax support FAQ for accessing prior year online tax returns. ![]()
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